How Do I Know If You Accept My Insurance?2023-04-22T22:12:03+00:00

Alton Physical Therapy participates in the following health care plans.  If your plan is not listed, please contact our office and we will be happy to check your benefits.

  • Aetna
  • Advantra
  • Align Networks
  • Blue Cross/Blue Shield
  • Humana
  • Cigna
  • Coventry
  • Department of Labor
  • Essence Healthcare
  • First Health
  • HealthLink
  • Humana Military
  • Medicare Part B
  • Medrisk
  • Multiplan
  • Network Synergy Group (Genex)
  • Railroad Medicare
  • Three Rivers
  • UMR
  • United Healthcare
  • Veterans Administration
  • Workman’s Compensation

We also provide a cash patient rate for those who do not have insurance. Please call 618-462-1133 for details.

These accepted insurance companies are for our Alton, Columbia, and Hardin locations. If you have insurance questions for our Litchfield Clinic call (217) 324-8780, Jerseyville Clinic call (618) 498-8480, Shelbyville Clinic call (217) 774-6434, or Staunton Clinic call (618) 635-4273.

Is My Therapist Licensed?2023-05-17T19:18:15+00:00

Physical therapists (PTs), physical therapist assistants (PTAs), Occupational Therapists and Certified Occupational Therapy Assistant (COTA/L) are all licensed by their respective states.

Can I Go To Any Physical Therapy Clinic?2023-04-22T22:08:58+00:00

In most cases, you have the right to choose any physical therapy clinic. Our practice is a provider for many different insurance plans.

How Long Will Each Treatment Last?2023-04-22T22:08:27+00:00

Your initial evaluation treatment session typically lasts about 1 ½ hours. Every visit after that typically lasts about 45 minutes to an hour.

How Should I Dress?2023-04-22T22:08:06+00:00

You should wear loose fitting clothing so you can expose the area that we will be evaluating and treating. For example, if you have a knee problem, it is best to wear shorts. For a shoulder problem, a tank top is a good choice, and for low back problems, wear a loose fitting shirt and pants, again, so we can perform a thorough examination.

What Do I Need To Bring With Me?2023-04-22T22:07:47+00:00
  • Make sure you bring your physical therapy referral (if required by your insurance, provided to you by your doctor) and your payment information.
  • If your insurance is covering the cost of physical therapy, bring your insurance card.
  • If you are covered by Workers’ Compensation, bring your claim number and your case manager’s contact information.
  • Please bring a valid photo ID and be prepared to pay any copay/coinsurance due.
What Happens During My First Visit?2023-04-22T22:06:58+00:00

During your first visit you can expect the following:

  • Arrive at your appointment with your paperwork completed (you can download it by clicking here).
  • You will provide us with your prescription for physical therapy (if required by insurance).
  • We will copy your insurance card and a valid photo ID.
  • You will be seen for the initial evaluation by the therapist.

The therapist will discuss the following:

1. Your medical history.
2. Your current problems/complaints.
3. Pain intensity, what aggravates and eases the problem.
4. How this is impacting your daily activities or your functional limitations.
5. Your goals with physical therapy.
6. Medications, tests, and procedures related to your health.

How Do I Become A Patient of Alton Physical Therapy?2023-04-22T22:06:31+00:00

Contact your insurance company and inquire if a physician referral is required for PT.

  • If your insurance DOES require this, obtain a referral from your physician.  Remember, you choose where you receive your PT.
  • If your insurance DOES NOT require a physician referral, you will be a Direct Access patient.  This means you can call Alton Physical Therapy and schedule your PT evaluation WITHOUT a physician referral.

What is DIRECT ACCESS? In August 2018, the State of IL passed direct access which now allows patients to access care from a physical therapist without a physician’s referral.  The law permits a physical therapist to evaluate a patient and devise a treatment plan without first having to submit a diagnosis for the physician’s approval.  Alton Physical Therapy will continue to verify insurance benefits to see if a physician’s referral is required for coverage.

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